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When nurse Mary Farren laid her hand on the arm of an older woman she was caring for at home following surgery, the touch spoke volumes, especially since the woman spoke no English. “I was telling her, ‘I know this is difficult, I know you don’t want to be a burden to your daughter, and I want you to know we are right here with you,’” said Mary, who covers Queens and Nassau and Suffolk Counties for the Visiting Nurse Service of New York.

At the end of the visit, the woman’s adult daughter approached Mary and squeezed her shoulders—a touch that also spoke volumes. “The daughter was just letting me know that she knew what I meant and that we were in it together,” Mary recalls. “The daughter is another person we end up touching.” Mary meant this both physically and emotionally.  Read More...
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